South Florida Physician is One of the First to Offer Virtual Office Visits

Hollywood, FL – The providers at Reyes and Reyes, MD, PA are pleased to announce that they have acquired secure technology that will allow them to offer patients convenient online consults.  Thanks to this technology, some patients now have the option of getting medical care from their doctor without leaving the comforts of their home or office.  Patients simply log on to www.reyesmd.net, follow the user-friendly instructions and receive a provider’s response within 24 hours. 

Virtual office visits at Reyes and Reyes are structured online consultations that occur through a secure Web-based portal. They offer patients an alternative way to communicate with their doctor regarding health issues that do not require face-to-face contact, such as simple urinary tract infections or routine follow-up of chronic diseases.

“We are always looking for new ways to better serve our patients,” said Rene Reyes, MD.  “This is about greater communication between the doctor and the patient.  In Primary Care a strong patient-doctor relationship is extremely important, and these online consults make health care not only more accessible, but also more affordable.”

Virtual visits are generally paid for out-of-pocket by patients, although some insurers are beginning to reimburse for the service because they believe it is cost effective and increases patient satisfaction.  With a virtual visit, patients don't have to wait on hold to schedule an appointment, they don't have to miss work and they don't have to spend time in a waiting room. The online consult allows them to describe their problem and formulate questions, receiving the provider’s response in writing, where they can re-read the information as often as they need to understand the content.  The ideal patient for online consults is one who has an established, ongoing relationship with a physician, where the doctor knows the patient's medical history and has a sense from that history of where the patient's non-emergency complaint, or other concerns, may be coming from.

At Reyes and Reyes, MD, PA patients are also provided with online access to the entire staff.  Whether it is for appointment requests, referrals, billing questions or prescription refills, the “Ask our Staff” feature is offered at no charge.    At www.reyesmd.net, patients can also get details on the office’s hours and location, as well as useful tips and information

"It's very convenient for patients to be able to e-mail me or my staff," continued Reyes.  “Although it doesn’t replace what we do in person, there are cases where modern technology gives a whole new twist to the concept of house calls.” 

About Reyes and Reyes, M.D., PA

Reyes and Reyes MD, PA is a team of physicians with specialties in Family Practice and Internal Medicine based in beautiful Hollywood, Florida.  For more than thirty years the practice has been dedicated to partnering with patients to better their health and wellness in a professional, knowledgeable and caring manner.  At Reyes and Reyes, MD, PA, they are committed to caring for the community by offering full-service quality health care to individuals 16 and older.  The practice has a strong focus on promoting good health and preventing illness.  It recognizes that a patient-centered culture of doing business is paramount to achieving its goal of providing leading edge health care.  The office is conveniently located adjacent Memorial Regional Hospital SOUTH at 3700 Washington Street, Suite # 404 Hollywood, FL 33021.  For more information, contact (954) 983-3233 or visit www.reyesmd.net. 

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